How to request deletion
If you would like Hadi Motors to delete the personal data we hold about you, email sales@hadimotors.ie with the subject line "Data deletion request".
Tell us your full name and the email address or phone number you used when you contacted us, so that we can find your records. If you reached us through Facebook, Instagram, Messenger or WhatsApp, please say which one and include the name on that account.
We may ask you to confirm your identity before acting on the request. This protects you from someone else deleting your records.
We will confirm by email once the deletion is complete, normally within 30 days of receiving your request, as required by the General Data Protection Regulation.
What we delete
Enquiries and messages you sent us through our website, Facebook or Instagram lead forms, Messenger, WhatsApp, email or telephone.
Contact details held for follow-ups, appointment and test drive bookings, NCT and service reminders, and marketing communications.
Records of the vehicles you enquired about, and any finance enquiry details held on our own systems.
What we have to keep
We cannot delete records we are required by law to retain. In particular, Irish tax law requires us to keep sales invoices, VAT records and related accounting documents for six years.
Vehicle registration, warranty and roadworthiness records may also need to be retained where another legal or manufacturer obligation applies.
Where we keep records for these reasons, we keep only what the law requires, and we stop using the data for any other purpose, including marketing.
Finance applications submitted through a third-party provider are held by that provider under its own privacy policy. We will tell you who to contact, but we cannot delete their records on your behalf.
Facebook, Instagram and WhatsApp
If you reached us through Facebook or Instagram, you can also remove our access to your information from inside Facebook: Settings & privacy, then Settings, then Apps and websites, and remove Hadi Motors CRM.
Removing the app stops any further information reaching us, but it does not delete what we already hold. Email us as described above for that.
Messages you sent through Messenger or WhatsApp also remain in Meta's own systems. Deleting them there is a separate matter, governed by Meta's privacy policy rather than ours.
Contact and complaints
Email sales@hadimotors.ie, call (01) 969 7510 or 087 448 1922, or write to Hadi Motors, Whitestown Business Park, Tallaght, Dublin 24, D24 YH42.
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Data Protection Commission, Ireland's supervisory authority, at dataprotection.ie.