Privacy & cookies policy

Privacy statement. Hadi Motors respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation, the Data Protection Act 2018, and other applicable Irish and EU data protection laws.

This privacy statement explains what personal data we collect, how we use it, when we may share it, and the rights you have when you engage with Hadi Motors through our website, showroom, telephone, email, WhatsApp, finance forms, service enquiries, vehicle purchases, or any other online or offline communication.

We may update this privacy statement from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Collecting personal information and data. We may collect and store personal data that you provide to us on paper, electronically, over the telephone, through our website, through third-party lead sources, or during visits to our showroom.

Information you provide when using our website or contacting us may include your name, email address, phone number, address, preferred contact method, vehicle interests, appointment or test drive details, enquiry message, date and time of enquiry, IP address, device and browser information, pages visited, and click path through the website.

Information relating to vehicle purchases, trade-ins, services, repairs, finance applications, or other transactions may include your title, name, telephone number, postal address, email address, date of birth where required, identification details, proof of address, employment and income details for finance applications, payment details, vehicle registration, mileage, service history, warranty details, existing finance information, and transaction records.

Where payment details are collected, they are used only for the transaction or purpose for which they were provided and are retained only where necessary for accounting, legal, fraud prevention, or dispute purposes.

Processing personal data. Hadi Motors processes personal data where you have given consent for a specific purpose, where processing is necessary for a contract or steps before entering into a contract, where we must comply with a legal obligation, where processing protects vital interests, or where we have a legitimate interest that is not overridden by your rights and freedoms.

We use personal data to respond to enquiries, arrange viewings and test drives, manage vehicle purchases and trade-ins, process finance applications, provide aftersales and workshop services, arrange delivery or collection, complete ownership and compliance checks, issue invoices and receipts, handle warranty or recall matters, and keep records required for business, tax, regulatory, and legal purposes.

We may use your contact details to send service reminders, NCT or vehicle-related reminders, customer service follow-ups, and information about products or services similar to those you have asked about or purchased. You can ask us to stop marketing communications at any time.

Disclosing personal data. We may share your personal data with trusted third parties where reasonably necessary to operate our business, provide our services, complete a transaction, comply with law, protect our legal rights, prevent fraud, or manage risk.

This may include finance and leasing providers, credit brokers, vehicle manufacturers or distributors where relevant for warranty or recall purposes, warranty providers, insurers, recovery or delivery providers, payment processors, IT and website hosting providers, CRM and dealer management system providers, email and messaging service providers, analytics and advertising platforms, accountants, professional advisers, and public authorities where required by law.

We do not sell your personal data to third parties. Where third parties process personal data on our behalf, we require them to protect it and use it only for the agreed purpose.

Security and retention. We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, and destruction. No online transmission or storage system can be guaranteed as completely secure, but we work to keep your information protected.

We keep personal data only for as long as necessary for the purpose for which it was collected, including to provide services, meet accounting and legal obligations, resolve disputes, enforce agreements, respond to warranty or finance queries, and maintain accurate business records.

Your rights. Under data protection law, you may have the right to request access to personal data we hold about you, ask us to correct inaccurate data, request deletion of data, restrict or object to processing, withdraw consent where consent is the lawful basis, and request data portability where applicable.

To exercise your rights, contact us at sales@hadimotors.ie. We may need to confirm your identity before acting on a request and will respond within the time required by law, normally within 30 days.

Contact. If you have questions about this privacy statement or how Hadi Motors handles personal data, email sales@hadimotors.ie, call 087 448 1922 or (01) 969 7510, or write to Hadi Motors, Tallaght Business Park, Dublin, Ireland.